Shipping &
Fulfillment Policy

Every confirmed luxury item under our house undergoes exhaustive quality-control audits and high-security tamper-evident boxing configurations prior to freight loading lines.

• Standard Catalog Lines: Orders placed online are typically processed, packed, and assigned to shipping channels within 24 to 48 hours.
• Bespoke & Astrology Settings: Personalized jewelry, custom laser-engraved rings, and custom astrological gemstone settings require distinct manufacturing timelines. If your cart includes a mix of ready-to-wear and customized structures, they may be split and routed inside separate tracking parcels.
• High-Demand Load: During peak competitive festival seasons, standard order processing windows can scale up to 48 hours to preserve absolute design parameters.

We maintain fixed handling structures to cover secure door-to-door transit protection across domestic and international trade routes:

• Domestic Shipping (India): A flat handling and transit fee of ₹50 to ₹100 is automatically applied to all domestic order distributions, covering all pin codes and states.
• International Shipping: Global parcel delivery weights and destination rates are computed dynamically live at your checkout terminal layout. Free shipping frameworks or promotional codes do not apply to international dispatches or return shipping corridors.

Transparency is our core operational principle. Once your parcel has cleared verification loops and is accepted by our cargo partners, an automated tracking ledger ID link is established.

This layout summary and direct link updates will be pushed directly to your account data markers via **WhatsApp message alerts, SMS notifications, and Email updates**. You can actively monitor your precious parcel route from our Jodhpur dispatch office straight to your door.

For all overseas international logistics, your shipment may face import entry evaluations depending on local destination boundaries.

Please note that any local destination customs duties, value-added taxes (VAT), country entry tariffs, or clearing agent handling costs are not included in our baseline shop invoices. All such local parameters must be settled entirely by the customer directly with the local custom border authority to clear the package.

Title of ownership and parcel tracking security parameters pass cleanly to the buyer once a package is marked as successfully delivered by the logistics database grid.

If a premium jewelry package is returned to our central offices by the courier company due to an invalid shipping address entry, missing phone contact, or absolute non-acceptance at the destination doorway, the buyer will bear the full re-shipping handling costs to clear the route for a second delivery attempt.